The real impact of AI at work
Discover how the world's leading organisations have transformed everyday work – shifting from hype to measurable impact with AI.
Moving from optimism to readiness
The latest wave of our global survey reveals that AI adoption is no longer the issue: readiness is. And the data is candid about how much of the market is being asked to prove results before work has been redesigned to produce them. Learn how organizations can break through mere AI adoption to meaningful business outcomes.
of executives say there is pressure to show measurable AI impact before my company is ready to deliver it
of decision-makers are being asked to show productivity gains before workflows have been redesigned
say AI creates new silos between people who use it effectively and people who do not
Transformation pioneers
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
Transformation pioneers
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
Transformation pioneers
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
Meet the Transformation Architects
Hosted by Google VP, Pat McCarthy, this series explores how forward-thinking leaders leverage technology to fundamentally transform business outcomes. Each episode uncovers practical, real-world strategies to navigate obstacles and achieve breakout success.
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